All Southern Bank Internet Banking Customers,
Beginning April 4, 2012, The Southern Bank will install additional security features for your Netteller online banking access. Upon your first access into Netteller after April 4th, you will be prompted to select a “Watermark” image from hundreds of images available. This image will then always display during your login process and on each page of your Netteller access. This image will ensure that you have logged into a legitimate Netteller site and not a fake site used by fraudsters to steal your online banking credentials or personal information. Should you not see your selected image during your login process, you should discontinue the login process and call The Southern Bank immediately.
As part of this process, you may also be selected to re-establish your three (3) security questions. If you are a Bill Payment customer and you initiate payments of $1,000.00 or higher, you will be asked to answer your security questions.
We understand and respect the confidentiality of your personal information and want to provide the most secure banking services available.
If you have any questions regarding these additional security features, please give us a call at 256-543-3860.
Thank you and have a great day!